Glynn General
Corporation
Administrator
We have attempted to
keep the Claims handling process as simple as
possible. Glynn General Corporation, the claims
administrator for Certain Underwriters at Lloyd’s of London, administrates
all Lift Shield claims.
The Claims process
is as follows:
1.)
The initial decision as to
whether or not a mechanical breakdown is a
warrantable failure is made by the service or
warranty manager of the Dealership. If the
failure is deemed to be a warrantable failure, the
dealership must immediately call the
Glynn General claims department at 1-800-541-8585
for approval for the repair. Failure to
pre-notify could disqualify the claim. Provide
the claims department with the information on the
attached proof of loss form. A member of the
claims staff queries the computer system to
determine that:
a.)
The machine is covered, that it has been
properly reported and a premium paid.
b.)
The loss occurred after the expiration of the
Dealer/Manufacturer warranty and before the
expiration of the extended warranty.
c.)
The loss amount is less than the stop limit.
d.)
Determine coverage based on the terms,
conditions and exclusions of the contract.
2.)
The claims department will then provide the
dealership with an authorization for the repair. Be
sure to include this authorization on your invoice.
3.)
Once the repair is completed, mail or fax the
attached Proof of Loss along with your invoice to
Glynn General at the address or fax below. Upon
receipt of the Proof of Loss Statement, and
your invoice the Claims staff reviews the documents.
If the claim is authorized then a check is issued to
the Dealer less any items that would not be
covered such as overtime labor costs, pick up and
delivery and freight.
For Additional Information Please See Our
Claims Procedures Document Under the Download
Section
